RETURN POLICY FOR Scholar Frames
We want you to be happy with your Scholar Frames purchase. If you need to make a return, contact our customer support team at support@scholarframes.com and we’ll help you get started.
- Returns are accepted within 30 days of delivery.
- Frames must be returned in their original condition and, whenever possible, in the original packaging.
- A 10% restocking fee may apply to non-defective returns.
- Customers are responsible for return shipping costs unless the item is confirmed to be defective or damaged.
- Original shipping charges, if applicable, are non-refundable.
- If your frame arrives damaged, defective, or incorrect, please contact us before returning it so our team can determine the appropriate next steps.
Once your return is received and inspected, your refund will be processed to the original form of payment within 5 business days. Please allow additional time for your bank or card provider to post the refund.